Required Workstation Equipment
For questions about the workstation and/or required equipment, please send an email to info@ddsmanagement.org
Computer
A laptop or desktop is required to work from home. Click below to find great deals on bundle packages. A 17" monitor or larger is recommended. All laptops must be hardwired using an Ethernet cord and must meet the minimum platform standards. Download the System and Equipment Policy to compare your computer specs. Wireless computers are prohibited on the Arise Platform.
Noise Canceling Headset
All agents will need a VoIP Headset to work at home.
Dual Monitors
Dual Monitors are recommened.17” -19” LCD monitors in non-widescreen or 19”- 20” in widescreen format.
Noise Canceling Headset
All agents will need a VoIP Headset to work at home.
Landline Phone Service
Some clients may require only VoIP headsets while others may require a landline phone service . The phone services listed below are compatible with Arise:
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POTS (plain old Telephone service)
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Cable Telephony
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Digital service or
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Business-class VoIP
High Speed Internet
All agents will need high speed internet to work from home. Every agent needs to be hired-wired (ethernet cord connected from the computer to the internet modem). Wireless connects is not allowed.